Frequently Asked Questions
Everything you need to know about our courses, coaching, and how to get started
User Access
Log in to your account, go to Profile Settings, and edit your display name. Don’t forget to click Save Changes to update your profile.
Click on the “Forgot Password?” link on the login page. Enter your registered email, and you’ll receive a password reset link. Follow the instructions in your email to create a new password.
Go to your Dashboard → Account Settings → Change Password. Enter your current password, then create a new one. You’ll need to confirm the new password to finalize the change.
Your Student Dashboard shows all your enrolled courses along with progress bars. You can see completed lessons, quizzes, and assignments at a glance.
Some quizzes allow retakes. If enabled by the instructor, you’ll see a Retake Quiz button after completing it. If it’s not available, please contact your instructor.
This website is primarily for students, but teachers can also access the courses and resources to support lesson planning and delivery.
The portal can be accessed online from any device with an internet connection including smartphones, tablets, laptops, or PCs. For the best experience, particularly when using the courses for revision, we recommend accessing the portal via a laptop or computer. Each user can track their individual progress throughout the courses.
Registering is quick and simple. Visit the Home Page and click the ‘Contact Us’ icon or ‘Schedule a Meeting’ to book your free consultation. From there, you can select your preferred date and time, note the service you are interested in, and confirm your booking with ease.
All of the resources have been created to cover the key content found across the major exam boards. However, each exam board can have slightly different topic requirements or areas of focus, so it’s important to check your own specification to understand exactly what is expected. While these materials are designed to support all learners, some topics may go beyond the requirements of your specific exam board. To help with this, links to the main exam boards are included on the site for easy reference. Simply scroll to the bottom of the page and, under ‘Links’, select ‘Exam Boards’ to review the specification relevant to your course.
Purchases
Simply browse our course catalog, select the course you’re interested in, and click “Enroll.” If it’s a paid course, you’ll be directed to a secure checkout page. After completing the payment, your course will be available in your student dashboard.
Yes. Creating a free student account is required. This helps you track your learning progress, access your enrolled courses, and receive certificates when you complete a course.
We accept major payments via Stripe/PayPal. All transactions are processed through trusted, secure gateways to ensure your safety.
If you face any issues, you can reach out through our support page or contact us via email. Our support team is here to help with account, payment, or course access problems.