Privacy Policy
Last updated: October 2025
1. Introduction
Welcome to Peak Potential (“we”, “our”, “us”). We are committed to protecting your personal information and respecting your privacy.
This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, register for tutoring, enrol in online courses, attend workshops, or purchase educational resources.
By using our website or services, you agree to this Privacy Policy and our terms of use.
2. Information We Collect
We collect and process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the UAE Personal Data Protection Law (PDPL).
We may collect:
- Personal Details– name, email address, contact number, and location.
- Account Information– login details if you register for online resources or courses.
- Student Details– relevant academic information such as age, year group, exam board, or course preferences.
- Payment Information– processed securely through third-party payment systems; we do not store card details.
- Technical Data– including IP address, browser type, and website usage information via cookies and analytics tools.
3. How We Use Your Information
We use your data to:
- Deliver tutoring, workshops, and access to online courses or resources.
- Manage user accounts and process payments.
- Communicate updates, feedback, or course information.
- Provide learning support tailored to student needs.
- Improve our website and educational services.
- Fulfil legal or safeguarding obligations.
We will never sell your personal data to any third party.
4. Legal Basis for Processing (UK Users)
Under UK GDPR, we process your personal data based on:
- Contractual necessity– to deliver services you have purchased.
- Consent– for marketing or communications you choose to receive.
- Legitimate interests– to improve services or maintain website security.
- Legal obligations– for safeguarding and compliance purposes.
5. Data Sharing and Third Parties
We only share personal data with trusted service providers who support our operations, such as:
- Payment processors (e.g. Stripe, PayPal)
- Learning platforms or course providers
- Website hosting and analytics services
All partners are required to protect your data and comply with applicable data protection laws.
6. Children’s Privacy
We are committed to safeguarding young learners.
- For students under 16, parental or guardian consent is required for registration or participation.
- We collect only the data necessary to provide educational services.
- Parents or guardians can request access, correction, or deletion of their child’s data at any time by contacting us.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality
- Analyse usage patterns
- Personalise your learning experience
You can manage or disable cookies through your browser settings.
8. Data Storage and Security
Your data is securely stored using encryption, password protection, and trusted hosting providers.
We retain data only as long as necessary to provide our services or meet legal requirements. Data is securely deleted once it is no longer needed.
9. International Data Transfers
As we operate in both the UK and UAE, your data may be transferred between these regions. All transfers are carried out with appropriate safeguards to ensure your information remains secure and compliant with applicable privacy laws.
10. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your information.
- Withdraw consent for communications at any time.
- Object to data processing where applicable.
UK users may also contact the Information Commissioner’s Office (ICO) for additional guidance.
To exercise your rights, please contact us using the details below.
11. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the date of the most recent update clearly stated.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at: pp.teencoach@gmail.com